Privacy Policy & Security

This Privacy Policy was created in order to demonstrate our firm commitment to privacy. The following discloses our information gathering, no email spam and dissemination practices for this website.

For each visitor to our Web page, our Web server automatically recognizes only the consumer's domain name, but not the e-mail address. We collect the domain name and browser information of visitors to our website. We track visitor’s paths through our site to help improve the quality and content of our website. The information we collect is used to improve the content of our site it is not shared with other organizations for any purposes. It is common practice for webmasters to track visitors on a site.

For visitors that sign up for our News Letter your name and email address is only used for our purposes and never, ever given to others. We vehemently oppose the undesirable practice of email SPAM so your information is held in strict confidence. You have the ability to opt-out if you wish.

When ordering our services we only ask for the necessary information only to effectively assist you, and such will never be disclosed with anyone.

Our visitors should be aware that disclosing your personal information in our guestbook or other publicly viewable page where your information is being added or written to an online web page does make your information viewable by all visitors. This does not include our web tools or our contact forms, just pages where your information is posted to a web page. Children under the age of 13 are discouraged from providing their personal information on the internet without their parent’s permission.

PC Maintenance Agreement Information

Stop paying IT Service on a per hour basis, this could be very costly. While you are concerned about repair costs, Miami PC Wiz, Inc. offers monthly Maintenance Agreements to both Business and Residential Clients, on PCs, Servers, Workstations, and it also covers Software & Updates. By paying a monthly or annual fee, you will receive unlimited repair and maintenance service for your equipment. We come to you, which means you never even have to touch your equipment for it to be fixed, and with priority placement, you will be up and running in no time at all. We perform our services at both Home or Office. However, your faulty equipment can be picked up and returned FREE of Charge. Because the technicians are frequently out on service calls, you should make an appointment as soon as possible via phone or email, since we can receive them while on the field. Here at Miami PC Wiz Inc, our mission, and promise to you, is to keep your Equipment Running in the best shape possible, and if they ever brake, to minimize down-time. All priced at the lowest rate in the Business! Our contract offers personalized, On-call 24/7, Unlimited On/Off-site Service, including Remote/Phone Support for any question related to covered equipment, anytime you need us for one low monthly fee. Your satisfaction is our goal and we guarantee you will receive much more under the protection of our maintenance contract, than you will by paying an hourly rate every time your computer needs repairs! Most computer breakdowns are due to lack of preventive maintenance, which can quickly lead to overheating, slow performance, component malfunction, or system failure. Our preventive maintenance service can significantly reduce breakdowns, downtime and costly service calls.   Our maintenance plan covers, labor costs for both off/on-site repairs and mileage. The cost is calculated for up to 10 Computers or qualified equipment; nonetheless for 10 or more, Maintenance Agreement will be modified reflecting sizable discount. Be advised, this is a Windows/PC based Maintenance plan, no Mac's, or Related Apple Equipment. Additionally, any Hardware Parts that your PC/s might need, won't be covered. However, we can buy them for you at specially negotiated rates.   Please note Miami PC Wiz, Inc. does not carry parts inventory, we are just an IT Service Provider.   We'll provide you FREE Computer Operating Software, like Win7 Ultimate, Win Vista Ultimate, XP PRO, both in 32 or 64bit, additionally MS Office Enterprise 2007 with Word, Excel, Outlook, PowerPoint, Access, Groove, OneNote, InfoPath, Publisher, plus any Security Software, including Anti-Virus, Firewalls, Internet Filters, Parental Controls, etc... We will also update, program, and maintain the above mentioned during the length of your agreement.   Due to the Nature of your Business you will be 100% responsible, and required, to obtain any special software, or applications you might need. Before entering a contract with you or your company, it is mandatory by Miami PC Wiz, Inc. to conduct a FREE performance Diagnostic Check of your system/s or network. The outcome of such will determine whether we will enter into a maintenance contract, or not. what is tested? Antivirus Anti-Spyware Firewall Service packs Security patches Web Browser Security Wired / Wireless Network Security Software Licensing Hard Drive performance Hard Disk Integrity Optical Drive Performance File Fragmentation Junk Data Memory Errors Registry Errors Data Privacy Device Driver Validity Hardware Performance CPU Loading Memory Loading Network Loading Data Backup / Disaster Recovery Ergonomics See what others like you are saying about our services...   Play     The following are, covered standard Maintenance Agreement Services, and Procedures:

Scheduled System Maintenance, Diagnostic and Report, as well as Complete Dust-OFF every three months.

Deep System Clean-up of unnecessary files, Spy-ware, Viruses, Pop-ups, and any type of PC errors. (weekly)

Perform Scan and Defragmenting Hard Drives. (weekly)

Perform Operating System disk check. (weekly)

Monitor Hard Disk space usage. (weekly)

Perform Maintenance to include hard disks, Memory and Disk Space. (weekly)

Perform Hardware diagnostics and inspections on System Hardware. (weekly)

Perform (LAN) Local area Network Diagnostics. (weekly)

Perform Network Connections Check. (weekly)

Perform Network Internet Maintenance. (weekly)

Perform Network Internet Security Check. (weekly)

Perform Virus Data Updates and Virus Removal. Spyware and any other infections are covered. (weekly)

Perform Windows Security and Service Updates, while Customizing your PC to your Specific needs. (weekly)

Perform Internet Explorer Updates. (weekly)

Perform MS Outlook and Outlook Express Updates. (weekly)

Perform OS/Microsoft Office Service Packs, Security, and updates. (weekly)

Backing up, Transfer, Retrieval, and Password Recovery. (when needed)

Guaranteed Tech support Service Response within 24 hours or less, from Customer's Request.

Maintenance fee: $50.00 per Computer/Workstation per Month. "Business"

Maintenance fee: $25.00 per Computer/Workstation per Month. "Residential" Price Based on 10 Computers or less, for over 10 PC Call or E-mail for Price "Adjustment". Both Plans Include Unlimited 24/7 Phone Support, without any fees and "Service Priority" with minimum waiting. Enroll Today, and Start Saving Big! if you have any questions about the Maintenance Program, call or e-mail today!

Situations below are *** NOT *** covered under Maintenance Contract

User Problems caused by (Misuse of hardware, incorrect settings, carelessness etc)

External computer peripherals (scanners, printers, digital cameras, zip drive, speakers, game controllers, etc)

Change and installation of consumables like ink cartridges

Upgrades or Repairs of Hardware Parts, are never included. However we can buy them for you, at low prices.

Acts of GOD / natural disasters (lightning strikes, power surges, flood, earthquake, terrorist attacks, war)

Others (factors not related to manufacturing hardware defects) ***Regular Hourly FEE Applies to Correct, or to  Fix, any of the Stated Above***

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When ready download our Maintenance Agreement below, or Call for more info.

To set up an appointment, E-mail or Call us 786-301-7292 24/7 Service Hotline...